Wirral Council is committed to protecting your privacy when you use council services. The Privacy Notice below explains how Wirral Council uses information about you and the ways in which we protect your privacy.

We may need to use some information about you to:
- deliver services and or support
- manage services
- train employees
- help investigate any concerns or complaints you have about our services
- keep track of spending on services
- check the quality of services
- help with research and planning of new services

We will not collect any personal information without your knowledge. This information will be collected for a known purpose that you understand and will not be used in future for any other reason.

We may collect information via our website or app so we can communicate with you about an online query or a council service that you are using. This information is collected by you filling out an electronic form.